Amazon Order Automation Platform - AI-Powered Management System

TECHNOLOGY
Amazon SP-API
Node.js
MongoDB
AWS
PLATFORM
Web
API Integration

Overview

A fast-growing eCommerce brand selling across Amazon US, UK, and EU marketplaces with a growing international presence.

Project Highlights

Key features and achievements

Amazon SP-API Integration for real-time order fetching & updates
Automated Inventory Sync to prevent overselling
Multi-Marketplace Support (Amazon, Shopify, eBay)
Custom Analytics Dashboard for performance tracking
Role-Based User Access for team members

Goals

Strategic objectives

Eliminate manual order processing completely
Reduce order-to-fulfillment time by 80%
Centralize inventory management for multiple marketplaces
Enable real-time reporting for better decision-making
Improve customer satisfaction & minimize order cancellations

Strategy

Implementation approach

API-First Development: Built a secure middleware layer that communicates with Amazon SP-API to fetch and update orders in real-time
Scalable Architecture: Used Node.js + MongoDB to create a microservice-based backend capable of handling spikes in traffic
Inventory Synchronization: Implemented real-time sync between warehouse inventory and Amazon listings to prevent overselling
Custom Dashboard: Designed a clean, intuitive interface for the operations team to monitor and control orders effortlessly

Outcomes

Achieved results

90% faster order processing
70% reduction in order cancellation rate
Real-time inventory sync across all marketplaces
30% cost savings in operational overhead
Scalable solution – ready to support 5x more daily orders

Our Client

Multi-Marketplace Amazon Seller

E-commerce & Retail

A fast-growing eCommerce brand selling across Amazon US, UK, and EU marketplaces with a growing international presence.

1

Develop automated order management system for multiple Amazon marketplaces

2

Implement real-time inventory synchronization across platforms

3

Create centralized dashboard for order tracking and management

4

Add customizable alerts and reporting for performance insights

Proposed Solution

Our Approach

Order Automation Engine: Pulls new orders every minute & auto-pushes shipping updates. Warehouse Integration: Connects to client's ERP for stock updates. Smart Alerts: Notifies staff if inventory drops below threshold. Role-Based Access: Admins, managers, and staff have separate permissions.

Why We Choose This Solution?

Amazon SP-API integration ensures seamless and compliant data flow with Amazon's systems

Node.js + MongoDB provides scalable backend architecture for handling high-volume operations

Real-time synchronization eliminates delays and reduces inventory mismatches

Multi-marketplace support allows easy expansion to new Amazon regions and platforms

Amazon Order Automation Platform Dashboard

Benefit of This Solution

Error-Free Operations – No missed orders or double shipments. Real-Time Control – Instant updates on orders & inventory. Better Decision Making – Advanced analytics & reporting. Customer Satisfaction Boost – Faster deliveries & fewer cancellations. Future-Ready – Easily expandable to other marketplaces.

Key Features

Automated Order Management

Fetches, processes, and updates orders every minute, reducing manual effort

Real-Time Inventory Sync

Prevents overselling by auto-updating stock across Amazon, Shopify, eBay, Walmart

Advanced Dashboard & Reporting

Live KPIs for order status, fulfillment rate, cancellations, and revenue trends

Smart Notifications & Alerts

Low stock alerts, order delay notifications, and SLA breach warnings

Bulk Order Processing

Process 1000+ orders at once with automated shipping label generation

Order History & Tracking

Complete audit log of all order status changes for compliance

Automated Invoicing

Generates GST-compliant invoices and sends them to customers automatically

Multi-Channel Support

Seamlessly integrates with Amazon, Shopify, WooCommerce, Walmart, Etsy

Role-Based Access Control (RBAC)

Admin, Manager, and Operator roles with custom permissions

Multi-Language & Multi-Currency Support

Designed for global eCommerce operations

High Scalability

Capable of handling 5x more orders during seasonal peaks

Responsive & Mobile-Friendly Dashboard

Access from desktop, tablet, or mobile

AI-Powered Order Prioritization

Automatically flags high-value or urgent orders for quick fulfillment

Smart Error Handling

Auto-retries failed API calls and logs errors for quick troubleshooting

Automated Shipment Updates

Pushes real-time shipping updates to Amazon & customers

Warehouse Integration

Syncs with ERP/WMS systems to keep inventory accurate

Financial Reconciliation

Tracks Amazon settlements, returns, and fees automatically

You Have A Vision. We Have A Way!

Please send us information about your project. One of our project managers shall evaluate your project requirements and give you a formal proposal. Detailed information will help us evaluate your project accurately.