E-Commerce and Service Provider Platform

TECHNOLOGY
Next.js
Node.js
MongoDB
AWS
PLATFORM
Web
Mobile Responsive

Overview

The client is a growing retail and service aggregator aiming to combine e-commerce and on-demand services into one unified platform. They wanted a custom solution to reduce dependency on third-party tools and create a branded user experience.

Project Highlights

Key features and achievements

Multi-Vendor Marketplace – Support for multiple sellers to list products and services development
Service Booking Engine – Users can schedule appointments with available service providers implementation
Integrated Cart & Checkout – Combine product orders and service bookings in one transaction development
Secure Payment Gateway – Multi-method payment support with real-time confirmation implementation
Push Notifications – Instant updates on order status and service reminders development
Admin & Vendor Dashboards – Centralized management for products, orders, and schedules implementation

Goals

Strategic objectives

Build a unified platform for products and services development
Deliver a smooth shopping and booking experience with minimal steps implementation
Provide vendor onboarding and management tools for easy scaling development
Ensure secure payments and fraud prevention mechanisms implementation
Support mobile-first design to reach a wider audience development

Strategy

Implementation approach

Designed modern UI/UX using Figma for a clean, user-friendly flow development
Developed the backend using Node.js + Express for scalable APIs implementation
Used Next.js + Tailwind CSS for a responsive and fast front-end development
Integrated real-time notifications using WebSockets implementation
Set up role-based access control for users, vendors, and admins development
Added analytics dashboards for vendors to monitor sales and bookings implementation

Outcomes

Achieved results

Seamless User Experience – Users could shop and book services in a single flow
Revenue Growth – Client saw a 35% increase in transactions in the first quarter after launch
Fast Performance – Optimized platform handled high traffic with minimal downtime
Secure & Compliant – PCI-DSS compliant payment solution ensured safe transactions

Our Client

RetailService Pro

Retail & Service Aggregation

The client is a growing retail and service aggregator aiming to combine e-commerce and on-demand services into one unified platform. They wanted a custom solution to reduce dependency on third-party tools and create a branded user experience.

1

Develop a comprehensive e-commerce and service booking platform

2

Allow vendors to list products and service providers to manage schedules

3

Provide users with unified shopping and booking experience

4

Add admin dashboard for platform management and analytics

Proposed Solution

Our Approach

Built a scalable multi-vendor system to support unlimited sellers and service providers. Developed smart scheduling and availability management for service bookings. Integrated multi-payment gateways for global coverage. Added centralized reporting dashboard for business insights. Ensured SEO-friendly architecture for better search engine visibility.

Why We Choose This Solution?

Next.js + Tailwind CSS ensures responsive and fast front-end development for optimal user experience

Node.js + Express provides scalable backend with real-time features for high traffic handling

MongoDB database ensures flexible and reliable data storage for products, services, and user data

WebSockets integration enables real-time notifications and updates for better user engagement

Ecommerce and Service Provider Platform

Benefit of This Solution

The platform helped: Customers – Shop, book, and pay in a single app with full order transparency, Vendors & Providers – Easily manage inventory, schedules, and earnings, Admin Team – Monitor platform health, revenue, and vendor performance in real-time

Key Features

Multi-Vendor Product Listings

Multi-Vendor Product Listings

Service Provider Profiles & Booking System

Service Provider Profiles & Booking System

Unified Cart & Single Checkout

Unified Cart & Single Checkout

Real-Time Order Tracking

Real-Time Order Tracking

Secure Payment Gateway Integration

Secure Payment Gateway Integration

Admin & Vendor Dashboards

Admin & Vendor Dashboards

Analytics & Reporting

Analytics & Reporting

Customer Reviews & Ratings

Customer Reviews & Ratings

Push Notifications & Alerts

Push Notifications & Alerts

Multi-language & Multi-currency Support

Multi-language & Multi-currency Support

You Have A Vision. We Have A Way!

Please send us information about your project. One of our project managers shall evaluate your project requirements and give you a formal proposal. Detailed information will help us evaluate your project accurately.

Get Started Freeview portfolio